Jakarta: The mayor of the Pakistani city of Karachi, Murtaza Wahab, stated that Pakistani mayors are keen to emulate Jakarta’s one-stop integrated public service provided in the Public Service Mall to their cities.
“It is a fantastic initiative that can ease issues faced by citizens of Jakarta. We have a lot to learn from experiences we have here, and we look forward to replicating and enforcing it in our respective cities,” Wahab stated, as broadcast here on Sunday.
Apart from Wahab, mayors of the Pakistani cities of Sukkur, Turbat, and Kashmir also visited Jakarta’s Public Service Mall in South Jakarta.
The Karachi mayor said that one-stop public service would greatly help investors embarking on a new investment as they could complete their investment permits in one place.
“A centralised office where (investors) can come, share their problems, and get the solutions will be the best way to facilitate the investors,” he said.
Wahab said the Pakistani mayors are eager to study aspects of Jakarta’s public administration that can be brought home and implemented in respective cities.
He also expressed his intention to make Karachi and Jakarta sister cities and develop people-to-people and business-to-business relations between the two cities.
Meanwhile, Jakarta’s Investment and One-stop Integrated Service Agency Head Benni Aguscandra affirmed that the agency will optimise the service, accountability, and transparency of the province’s Public Service Mall.
“Our principal goal is (to show residents that) applying for permits on their own is easy now. We will continue the process through collaboration, study, and development with each other to improve public services for our people,” he said.
